How to Get Your Prescription FasterLast updated: January 18, 2017
Your pets' prescriptions are important. Here are a few things you can do to help us make sure your pet gets its medication on time.
Fill Out All InformationThe information we need includes your pet's name, species, your name, veterinarian name and contact information, along with the name of the prescription. Whether you order online or through a Pet Care Pro on the phone, we need this information in order to contact your veterinarian for a prescription. The more complete the information is, the faster we can get your order on its way.
Request Renewals EarlyMuch like human doctors, veterinarians have busy schedules. When renewing, it is good to request the medication before you are out or nearly out, especially for chronic disease medications. A good rule of thumb is to start a renewal request when you still have at least 10 to 14 days of medication left. That way, if a new prescription is needed, it gives us time to reach your veterinarian.
Follow Up in Urgent CasesIf you find yourself in urgent need of a new prescription, call your vet clinic to communicate the situation. It can help speed up the process if your veterinarian also knows about the urgency and the reasons behind it. Your veterinarian can use our Prescription Authorization Fax Form or contact us by phone, fax, or email email@example.com.
By working together we can get the correct information to your veterinarian so your pet can get the prescription they need in a timely manner.
Check out our pharmacy for your pet's prescription needs. If you have a question about a prescription item, call our experienced and knowledgeable Pet Care Pros at 800.786.4751.
- The Revival Pharmacy Team
The materials, information and answers provided through this website are not intended to replace the medical advice or services of your personal veterinarian or other pet health care professional. Consult your own veterinarian for answers to specific medical questions, including diagnosis, treatment, therapy or medical attention.