Pharmacy Tips

How to Get Your Pet’s Prescription Faster

Your pets’ prescriptions are important. When it comes to getting online pet prescriptions, here are a few things you can do to help us make sure your pet gets its medication on time.

Fill Out All Pet Prescription Information

The information we need includes your pet’s name, species, your name, veterinarian name and contact information, along with the name of the prescription. Whether you order online or through a Pet Care Pro on the phone, we need this information in order to contact your veterinarian for a prescription. The more complete the information is, the faster we can get your order on its way.

Request Pet Prescription Refills Early

Much like human doctors, veterinarians have busy schedules. When it comes time to refill a pet prescription, it is good to request the medication before you are out or nearly out, especially for chronic disease medications. A good rule of thumb is to start a renewal request when you still have at least 10 to 14 days of medication left. That way, if a new prescription is needed, it gives us time to reach your veterinarian.

Follow Up in Urgent Cases

If you find yourself in urgent need of a new pet prescription for your dog or cat, call your vet clinic to communicate the situation. It can help speed up the process if your veterinarian also knows about the urgency and the reasons behind it. Your veterinarian can contact us by phone, fax, or email

By working together we can get the correct information to your veterinarian so your pet can get the prescription they need in a timely manner.

Check out our pharmacy for your pet’s prescription needs. If you have a question about a pet prescription item or getting online pet prescriptions, call our experienced and knowledgeable Revival Pharmacy Team at 800.786.4751 ext 134.

How to Get Pet Prescriptions Refilled

Written by: Lori S., Pharm D.

Pharmacist in Charge

I grew up on a farm and had once considered becoming a vet. In fact, I still live on a family farm with my husband, three kids and lots of animals. Working at Revival brings together my passion for pharmacy and pets. If there is a prescription product you'd like to see us carry, please don't hesitate to reach out and let our Pharmacy Team know.

If you need help, call us at 800.786.4751.