Protect your dogs from fleas, ticks and heartworm this fall with NexGard Plus.

Learning Center

Browse over 400+ FREE Articles, videos and webinars from licensed veterinarians.

Our easy-to-use search makes it simple to find the information and answers your need.

Visit Learning Center
A horse, dog and a cat sitting next to each other in front of tan background
Featured Articles
Other Resources

Sign Up For A Revival Account

With a Revival account you can:

  • Save time when reordering
  • Readily refill prescriptions
  • Experience faster checkout
  • Review order history/ status
  • Manage AutoShip orders
  • Create a Wish List
  • And more!

Best of all, it’s fast and easy!

Your Account

Full Service Pharmacy

Find out how easy it is to order your prescriptions with us.

We are committed to making the process of getting pet prescription meds easy, quick, and painless. From allergy meds to animal dewormers, our online pet pharmacy offers a wide selection of pet Rx medications.

Shop Our Full Service Pet Pharmacy

Shop Our Pharmacy
Trust us with your prescriptions

How to Order Prescriptions

Pharmacy FAQs

There are three easy options to get your prescription to us.

  1. We would be happy to contact your vet for you.
  2. Have your vet contact us.
  3. Mail the Revival pharmacy the original written prescription.

Our Pet Care Pros would be happy to determine where your order is in the process. If a prescription is needed, sometimes it takes a few days for a veterinarian to get back to us. It may help to contact your veterinarian as well to check on when the prescription will be sent to the Revival pharmacy. Feel free to call our PCPs to check on your order status at 1-800-786-4751.

Sometimes prescriptions will come into the pharmacy but need an order to progress. If you have placed an order, chances are it is being processed by our pharmacy staff. Orders are worked on in the order received.

There’s also a possibility we didn’t receive the prescription from the veterinarian for a variety of reasons. Always feel free to call our friendly Pet Care Pros at 1-800-786-4751 to track your order.

The most common reason for prescription order hold ups is waiting for the veterinarian to authorize the prescription. Veterinarians can be very busy with surgeries and other clinic activities and sometimes don’t get to prescription requests right away. Another issue that we commonly see is when a pet is listed at the veterinarian under another owner name so when we call to request the prescription, the clinic cannot find the animal in their system. This can cause a hold up.

Don’t hesitate to call our Pet Care Pros at 1-800-786-4751 to find out the current status of your prescription. They will be able to tell you if the order has already shipped or if the carrier is having an issue with shipping. Our team is happy to help!

Revival makes every effort to contact your veterinarian as quickly as possible and follow up on prescription requests. If you have changed your veterinary clinic be sure that you’ve updated the information we have on file.

If you have any questions as to why your vet clinic hasn’t been contacted please call our friendly Pet Care Pros at 1-800-786-4751. They can review the order notes with you to see if there is a reason for the delay.

The rate schedules are negotiated contracts with our carriers. Our Package Care Pros work to keep the costs down.

The Poison Prevention Act requires safety lids on all prescription bottles to help prevent poisoning in children. If we receive a stock package without a safety lid, we then repackage it in prescriptions bottles with safety packaging. The lot number and expiration dates are recorded on the repackaged bottle and a package insert is kept with the safety bottle. These prescriptions are then all checked by our pharmacists.

It’s best to contact your veterinarian for clarification on the correct directions. The pharmacy places directions on the prescription label based on what the prescription reads. Sometimes the veterinarian changes directions during the course of the prescription; however, refills still reflect what the original prescription said. To remedy the situation, have the veterinarian give us a new prescription or let the Revival pharmacy know and we can request corrected information.

Our pharmacy staff sometimes relies on a voicemail to take calls for us if we are filling orders or experiencing high call volume. The voicemail is checked often and it is a specialized, secure voicemail for veterinarians to leave prescriptions. If you have a concern that a Pet Care Pro is unable to help you with, please leave a message and a member of our pharmacy staff will call you back as soon as possible.

There are also times when we experience a high call volume and all of our pharmacy staff are on the phone helping callers. At these times, please leave a message and we will call you back.

Revival makes every effort to show if an item in the catalog or online is a prescription item. There will be a red Rx symbol next to the product and text indicating a prescription is required. This is an example of the symbol used stating that an item is in need of a prescription.RX logo

If ordering online, once the item is added to your cart and you go to check out, you will be asked to create an account. This is where your pet and vet information for the Pet Care Form will be gathered and saved. If you call in your order, our Pet Care Pros will help you complete this form over the phone. It’s also important to note that some states have different regulations and laws regarding prescriptions. For example, some states require a prescription for a certain medication while another state does not. In those cases, there is a note next to the item that shows a prescription is needed for certain states.