Revival Wins 2018 Bizrate Circle of Excellence Platinum Award
By Maria Schubert
The Revival Animal Health Paw Squad is once again honored to receive the 2018 Bizrate® Circle of
Excellence Platinum Award and we couldn’t have done it without our “pawsome” customers, so thank you.
The award is given to top online retailers in recognition of outstanding customer service. In 2018, over 3,500 companies in North America were considered for the award. Revival is one of only 55 to achieve Platinum status, which is the highest honor. This marks our second consecutive Platinum win.
An additional 79 retailers, including well-known brands like Journeys® footwear and Duluth
Trading Co.®, received the Circle of Excellence Gold Award, which Revival
Animal Health has been honored with twice previously.
“Our team puts a great deal of focus and energy on continuously improving our customer experience, so
it’s exciting to be recognized again by Bizrate® as one of the very best online
retailers for customer service in the country,” Jim Rossiter, Revival VP and
General Manager, says.
According to Bizrate®, RevivalAnimal.com maintains an overall customer satisfaction rating of 9.4 out of 10, with 96 percent of shoppers saying they would purchase from us again. To see the entire list of 2018 Bizrate® honorees, visit https://bizratesurveys.com/boutique/bizrate-circle-of-excellence/2018.