When your animals need help you don’t just need products, you need answers. Our Pet Care Pros are educated to provide both. These helpful members of The Paw Squad are trained by our in-house veterinarian, Dr. Greer. They don’t just take orders, they help you solve problems. Want to further your animal health knowledge? Our online Learning Center provides a library of pet care articles to help you grow.

If you should encounter a problem or concern with your order, our Customer Care Pros are dedicated to finding a resolution. From your first order through a return or exchange, we make sure you get the customer service you deserve. You don’t want to be treated like an order number and you never should be. At Revival, each customer matters. You matter.

When you need supplies you expect them to be on time and in great condition. So do we. Our Package Care Pros are experts at packing and shipping temperature-sensitive items like vaccines. In addition to speed, you want your order to be right the first time and our Package Care Team delivers with over 99% order accuracy.