We introduced a new look that highlighted the Revival Paw Squad and our Paw Squad Promise; The Knowledge You Need, The Shipping You Rely On, The Customer Care You Deserve.
We debuted a new Education area, a comprehensive pet care resource library for pet owners and professionals, on RevivalAnimal.com
Our veterinary pharmacy received its VIPPS certification, allowing us to service pharmacy customers online at RevivalAnimal.com.
Dr. Donald Bramlage, DVM, joined the Revival team as Director of Veterinary Services. His 30 years’ experience in veterinary medicine included a small animal practice, a consulting business, and extensive work in parvovirus research.
We introduced the VET BASICS® line of pet care products to help pet owners solve everyday pet challenges relating to skin, coat, ear, and dental health.
Our veterinary pharmacy opened to help our customers with their prescription pet medication needs.
To help our breeder customers with their specific needs, we launched Breeders’ Edge – a line of health products for breeding dogs and cats as well as puppies and kittens.
We acquired bird supply company Great Companions to serve the needs of pet bird owners.
As we continued to grow we opened our second call center in nearby Mapleton, Iowa.
We developed our first exclusive brand, a line of supplements to provide our customers with quality solutions to specific pet health challenges. We named it “Doc Roy’s” after our founder and products like Daily Care and Aches Away are still helping our customers today.
Owner Roy Nielsen III broke ground for our new headquarters on the south side of Orange City. The new building was three times the size of our previous headquarters and we’ve added several additions since.
Our website, RevivalAnimal.com, went live for the first time. Today, we have an entire department dedicated to e-commerce.
Our first print catalog was produced and distributed. Today, our catalog is mailed multiple times per year to a nationwide audience of pet owners and professionals.
Doc Roy’s son, Roy Nielsen III, left a career in pharmaceutical sales to lead Revival in its next stage of growth. Roy moved the business from Sioux Center, IA to nearby Orange City, IA.
Dr. Roy Nielsen, Jr., aka “Doc Roy,” started Revival Animal Health in the basement of his home after retiring from veterinary practice.