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Our Paw Squad Promise
The KnowledgeYou Need
The ShippingYou Rely On
The Customer CareYou Deserve
Meet Our Paw Squad
Dr. B, DVM
As a young veterinarian I told my mentors that what we were doing for parvo in kennels and rescues wasn’t working. I spent the next ten years researching how to control parvo in group settings. Since that time I’ve worked on management issues like parasites, heat cycles and whelping. I’m not done yet but my hope is that the next generation of veterinarians will do great things with what I’ve learned and help growing puppies be even healthier. You can’t get sad looking at eight healthy puppies – it’s just not possible!
Lori, Pharm. D.
I’m really excited to join the team at Revival. I am looking forward to growing the pharmacy with the help of our awesome pharmacy team and learning how we can continue to improve the pharmacy experience for our customers.
Pet Care Pros
When your animals need help you don’t just need products, you need answers. Our Pet Care Pros are educated to provide both. These helpful members of The Paw Squad are trained by our in-house veterinarian, Dr. Bramlage. They don’t just take orders, they help you solve problems. Want to further your animal health knowledge? Our online Learning Center provides a library of pet care articles to help you grow.
Customer Care Pros
If you should encounter a problem or concern with your order, our Customer Care Pros are dedicated to finding a resolution. From your first order through a return or exchange, we make sure you get the customer service you deserve. You don’t want to be treated like an order number and you never should be. At Revival, each customer matters. You matter.
Package Care Pros
When you need supplies you expect them to be on time and in great condition. So do we. Our Package Care Pros are experts at packing and shipping temperature-sensitive items like vaccines. In addition to speed, you want your order to be right the first time and our Package Care Team delivers with over 99% order accuracy.
